ChatGPT now searches workplace apps with detailed citations

OpenAI has launched a “company knowledge” feature for ChatGPT that allows business users to search through workplace data from multiple apps simultaneously. The GPT-5-powered update connects directly with tools like Slack, SharePoint, Google Drive, and GitHub, enabling ChatGPT to function as a conversational search engine for enterprise information with detailed citations for every response.

What you should know: The feature is available for ChatGPT Business, Enterprise, and Education users and represents a significant upgrade from previous app integrations.

• ChatGPT can now search multiple workplace sources at once to provide comprehensive answers with clear citations showing where information originated.
• The tool handles ambiguous queries by running multiple searches across different sources and viewpoints to resolve conflicting details.
• Users must manually activate company knowledge when starting conversations, and the feature disables web search and image/chart creation while enabled.

How it works: The system leverages advanced search capabilities specifically trained for workplace environments.

• ChatGPT can create comprehensive briefings by pulling from recent Slack messages, client emails, Google Docs call notes, and support tickets since the last meeting.
• The tool uses date filters and can “think while it searches,” allowing it to find time-based information effectively.
• OpenAI says responses include detailed citations so users can verify and trust the information sources.

The competitive landscape: OpenAI’s move follows similar developments from rivals seeking to enhance AI workplace integration.

• Anthropic launched a comparable “Skills” tool for Claude AI earlier this month, focusing on improving AI agent capabilities for specific work tasks.
• This builds on ChatGPT beta features introduced in June, providing a more comprehensive experience than previous app connections.

What’s next: OpenAI plans to expand the company knowledge feature’s capabilities in coming months.

• Updates will integrate company knowledge support with other ChatGPT functions currently unavailable while the feature is active.
• ChatGPT may still answer questions using connected apps without company knowledge activated, but “responses won’t include the same depth or detailed citations.”